We are not aware of a risk of excluding the specific files or folders that are mentioned in this article from scans that are made by your antivirus software.
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If you have read this page however, you understand why customers might be asked to exclude certain directories from scanning, or to disable, or remove A/V software for testing purposes. In most SfB client cases, A/V software runs fine without any special configuration and does not interfere with SfB functionality. If I suspected A/V of causing issues with SfB, I would have excluded this folder from scanning.
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I did this, and saved it to my Lync/Sfb profile folder, and immediately was informed of a “severe” thread by Windows Defender. Your scanner should pick up this innocuous file and flag it as a threat. Simple copy/paste the 68-byte ASCII text into notepad, and save it locally. The Eicar (European Institute for Computer Antivirus Research) test allows anyone to see if a certain folder on their machine is being scanned. But I can keep being the cause of performance problems, memory leaks, or memory corruptions. “AV or security software manufacturers tend to understand “Disabled” as a “I’ll continue with all my intrusive way of doing, only that if I detect something suspicious I won’t tell anyone. For another perspective, please see this this Even if disabled, hooks are left in place which can interfere with Skype for Business clients. We understand your concerns, but this software can be very intrusive. Often customers push back when asked to remove A/V software, or simply disable it for testing purposes. This happens both server- and client-side. The short answer is no, but please take into consideration that we in Microsoft Customer Service and Support have resolved many issues by simply taking A/V scanning out of the picture. %userprofile%\AppData\Local\Microsoft\Office\Ĭ:\Program Files (x86)\Microsoft Office\root\Office16Ĭ:\Program Files\Microsoft Office\Office16\Ĭ:\Program Files (x86)\Microsoft Office\Office16\Ĭ:\Program Files\Microsoft Office\Office15\Ĭ:\Program Files (x86)\Microsoft Office\Office15\ %userprofile%\AppData\Local\Microsoft\Office\16.0\Lync Please note that some antivirus programs may need absolute, not relative paths, for their exclusion list. For any locations for which you did not use the default, exclude the locations you specified for your installation instead of the default locations specified in this writing. To ensure that the antivirus scanner does not interfere with the operation of Skype for Business (SfB) clients, customers should exclude client tracing/profile directories, and the Office installation directories on each workstation on which you run a file-level antivirus scanner.įolder and file locations listed below are the default locations for various client installations. These issues include but are not limited to downloading the address book, response problems when performing various tasks, or outright crashes. Microsoft has found that some client-side issues can arise because of anti-virus interference with normal operations. First published on TECHNET on Feb 06, 2018
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